Consumer guide · Travel booking
How to claim Booking.com's price match
Follow the steps yourself for free. Sam isn't open to the public yet — join the waitlist and we'll invite you when a spot opens.
1. Found it cheaper? Claim the difference
Booking.com says you can claim a refund for the difference if you find your reservation cheaper on another website, as long as you reach out after booking.
2. Send a screenshot and the link
Booking.com says email claims need a screenshot of and a link to the other offer, and that the offer must still be online and available when it checks.
What to do: Capture the cheaper offer right away — it has to match the same property, dates, room, guests and terms.
Screenshots captured October 18, 2026. Not affiliated with Booking.com.