Consumer guide · Wireless

How to get your money back from Boost Mobile

Follow the steps yourself for free. Sam isn't open to the public yet — join the waitlist and we'll invite you when a spot opens.

1. Not happy in the first 30 days? Ask for a refund

Boost says if you're not enjoying the service during your first 30 days, you can reach out to Boost Customer Care to initiate a refund.

Highlighted excerpt from Boost Mobile's page for: 1. Not happy in the first 30 days? Ask for a refund
Boost Mobile, "30-Day Money Back Guarantee" (highlight added) · Captured October 18, 2026 · View source

2. Request it within 30 days of account creation

Boost lists requesting the refund with customer care within 30 days of account creation as one of the conditions for a full refund, including taxes and fees.

What to do: Boost lists other conditions on the same page (new account, number transfer, Autopay). Check them against your account.

Highlighted excerpt from Boost Mobile's page for: 2. Request it within 30 days of account creation
Boost Mobile, "30-Day Money Back Guarantee" (highlight added) · Captured October 18, 2026 · View source

Screenshots captured October 18, 2026. Not affiliated with Boost Mobile.