Consumer guide · Airlines

How to get a refund from Frontier Airlines

Follow the steps yourself for free. Sam isn't open to the public yet — join the waitlist and we'll invite you when a spot opens.

1. Didn't fly a disrupted flight? You may be owed a refund

Frontier says that under 14 CFR Part 260 you may be eligible for a refund if you didn't take a Frontier flight that was canceled or significantly delayed or changed (over 3 hours domestic, 6 international), or if it couldn't provide an extra you paid for.

What to do: Frontier says this doesn't apply if you took the rebooked flight or chose a travel credit instead.

Highlighted excerpt from Frontier Airlines's page for: 1. Didn't fly a disrupted flight? You may be owed a refund
Frontier Airlines, "Refund Options" (highlight added) · Captured October 18, 2026 · View source

2. It goes back to your original payment

Frontier says refunds are issued to the original form of payment either on request or automatically after the scheduled departure date.

Highlighted excerpt from Frontier Airlines's page for: 2. It goes back to your original payment
Frontier Airlines, "Refund Options" (highlight added) · Captured October 18, 2026 · View source

Screenshots captured October 18, 2026. Not affiliated with Frontier Airlines.