Consumer guide · Airlines

How to get a refund from JetBlue

Follow the steps yourself for free. Sam isn't open to the public yet — join the waitlist and we'll invite you when a spot opens.

1. If JetBlue impacted your trip, you can get your money back

JetBlue says if it impacted your trip, you may give up the impacted flight and receive a refund to the original form of payment.

Highlighted excerpt from JetBlue's page for: 1. If JetBlue impacted your trip, you can get your money back
JetBlue, "Refunds" (highlight added) · Captured October 18, 2026 · View source

2. Seats, bags and extras go back to your card

JetBlue says seats, bags, and extras are refunded to the original form of payment.

What to do: Add up everything you paid for — not just the fare — before you ask.

Highlighted excerpt from JetBlue's page for: 2. Seats, bags and extras go back to your card
JetBlue, "Refunds" (highlight added) · Captured October 18, 2026 · View source

Screenshots captured October 18, 2026. Not affiliated with JetBlue.