Consumer guide · Hotels

How to claim Marriott's Best Rate Guarantee

Follow the steps yourself for free. Sam isn't open to the public yet — join the waitlist and we'll invite you when a spot opens.

1. Claim within 24 hours of booking

Marriott says you must find a qualifying lower rate and submit a Best Rate Guarantee claim within 24 hours of booking directly with Marriott.

Highlighted excerpt from Marriott's page for: 1. Claim within 24 hours of booking
Marriott, "Best Rate Guarantee" (highlight added) · Captured October 16, 2026 · View source

2. Get the match plus 25% off or 5,000 points

If approved, Marriott says it will match the lower rate and give you either an extra 25% off the room or 5,000 Bonvoy points.

Highlighted excerpt from Marriott's page for: 2. Get the match plus 25% off or 5,000 points
Marriott, "Best Rate Guarantee" (highlight added) · Captured October 16, 2026 · View source

Screenshots captured October 16, 2026. Not affiliated with Marriott.